Bạn cần click nút "NỘP BÀI & KẾT THÚC" trước khi hết giờ làm bài thi!

LISTENING COMPREHENSION

Listening comprehension. In the listening test, you will be asked to demonstrate how well you understand spoken English. The entire listening test will last approximately 45 minutes. There are four parts, and directions are given for each part. You must click on your answers on your computer’s screen.

PART I: PHOTOS

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

Question n°1

Image part 1

Question n°2

Image part 1

Question n°3

Image part 1

Question n°4

Image part 1

Question n°5

Image part 1

Question n°6

Image part 1

That is the end of part 1. Click on the Next button to move on to part 2.

PART II: QUESTIONS – RESPONSES

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A). (B). or (C) on your answer sheet.

Question n°7

Question n°8

Question n°9

Question n°10

Question n°11

Question n°12

Question n°13

Question n°14

Question n°15

Question n°16

Question n°17

Question n°18

Question n°19

Question n°20

Question n°21

Question n°22

Question n°23

Question n°24

Question n°25

Question n°26

Question n°27

Question n°28

Question n°29

Question n°30

Question n°31

That is the end of part 2. Click on the Next button to move on to part 3.

PART III: SHORT CONVERSATIONS

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say. In each conversation. Select the best response to each question and mark the letter (A). (B), (C). or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

Question n°32

What does the man plan to do on Friday?  

Question n°33

What does the woman tell the man to do?

Question n°34

What will the man most likely do next?

Question n°35

What is the purpose of the woman's visit?

Question n°36

What does the man offer to do?

Question n°37

What does the man tell the woman?

Question n°38

Who most likely is Mr. Walter?

Question n°39

What kind of project an the speakers discussing?

Question n°40

According to the woman, what will happen in April?

Question n°41

What does the man ask the woman to do

Question n°42

What problem does the woman mention?

Question n°43

What will the man do next?

Question n°44

What is the purpose of the woman's call?

Question n°45

What information does the man ask for?

Question n°46

According to the man, how long will it take to make a change?

Question n°47

Where most Iikely does the men  work?

Question n°48

Why does the woman say "He told me three days"?

Question n°49

Why is the woman pleased?

Question n°50

What is the purpose of the woman's call?

Question n°51

What does the man tell the woman about

Question n°52

What does the man say he will do for the woman?

Question n°53

What are the men asked to do?

Question n°54

Why is the woman concerned?

Question n°55

What is suggested to solve the problem?

Question n°56

What is the conversation mainly about?

Question n°57

What does the woman imply when she says “It's nearly eighty pages"?

Question n°58

What does the man say he will do?

Question n°59

What project is the woman working on?

Question n°60

What does the woman mean when she says "It doesn’t seem like much”?

Question n°61

What does the man recommend doing?

Question n°62

Where most likely does the man work?

Question n°63

What is the woman worried about?

Question n°64

According to the man, what special offer available this week?

Question n°65

What will the woman do next week?

Question n°66

Screen Replacement: Winona Phones
Model Cost
8R $140
7R $135
4L $125
3L $100
Look at the graphic. Which phone model does the woman have?  

Question n°67

What does the man ask the woman to do?

Question n°68

What does the woman indicate about the tickets?

Question n°69

What does the man offer to do?

Question n°70

 
Powell Theater Presents
The Meadow City Orchestra  
Sunday, June 18 at 3:00 P.M.  
Admit One: General Seating  
 
Look at the graphic. When does the man want to meet on Sunday?

That is the end of part 3. Click on the Next button to move on to part 4.

PART IV: SHORT TALKS

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C) or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

Question n°71

What has the speaker recently done?

Question n°72

What does the speaker want to do?

Question n°73

Why should the listeners e-mail the speaker ?

Question n°74

What problem does the speaker mention?

Question n°75

What does the speaker want to do?

Question n°76

Why should the listener call the speaker back?

Question n°77

According to the speaker, what will happen tomorrow?

Question n°78

Who is Debra Lansing?

Question n°79

What does the speaker say she will do

Question n°80

Who most likely are the listeners?

Question n°81

According to the speaker, what has caused problem?

Question n°82

What does the speaker plan to do tomorrow?

Question n°83

What is the broadcast mainly about?

Question n°84

According to the speaker, what will be posted on the Web site from next week?

Question n°85

Why does the speaker say, "Be a part of it”?

Question n°86

What did the listener send the speaker?

Question n°87

What does the speaker imply when he says, “Is this really it"?

Question n°88

What does the speaker ask the listener to do":

Question n°89

What is the purpose of the event?

Question n°90

Who most likely is Mr. Kott?

Question n°91

What does the speaker remind listeners

Question n°92

Who most likely are the listeners?

Question n°93

What does the speaker say important?

Question n°94

Look at the graphic. When speak to Ms. Miller?
Schedule
8:00 A.M. Session 1
9:00 A.M. Session 2
10:30 A.M. Session 3
11:00 A.M. Session 4

Question n°95

What will the speaker do next week?

Question n°96

What problem does the speaker mention?

Question n°97

Look at the graphic. How much does the speaker expect to be credited?
Keeton Enterprises Receipt
Sofa(€450) X 2 €900
Amchair(€140) X 2 €280
Table(€75) X 2 €150
Lamp(€40) X 2 €80

Question n°98

Why does the speaker apologize to the listeners?

Question n°99

Look at the graphic. Which site is usually included in the hike?

Question n°100

What does the speaker remind the listen do?

That is the end of part 4. Click on the Next button to move on to part 5.

READING TEST

In the Reading test, you will be required to answer several types of reading comprehension questions based on a variety of texts. The Reading section of the test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed. You must click on your answers on the screen.

PART V: INCOMPLETE SENTENCES

Question n°101

Ms. Brooker ___ offered to donate thirty of the office computers to a local elementary school.  

Question n°102

Employees should remember to log out of _____ work e-mail accounts when leaving for the day.  

Question n°103

Mr. Biden asked his supervisor ---- the deadline for this month's expense reports.  

Question n°104

 ---- this afternoon's business seminar ends, Mr. Kane will have his staff clean the conference hall.  

Question n°105

In an ----- to boost annual revenue, Starlight Boutique will extend its weekend business hours.

Question n°106

To apply for the Web designer position, send us an e-mail ____ the appropriate job vacancy code in the subject line.  

Question n°107

A recent article on consumer trends claims that ---- is increasing in all areas of the electronics industry.  

Question n°108

All Bousquet Garments products, including accessories, ---- by us using priority post.  

Question n°109

One of the requirements for the position is a willingness to go on ----- business trips overseas.

Question n°110

The MCA Art Convention gives artists a unique chance to ----- and discuss potential collaborations.  

Question n°111

Please make sure that you submit all of the requested documents to our personnel department ---- May 31.

Question n°112

The board of directors announced that it will ----- find a replacement for the outgoing CEO.    

Question n°113

Mr. Johnson is ----- to apply for the managerial position at MindTek, Inc., as he lacks experience in the field of robotics.  

Question n°114

Rondel Plumbing Company offers a ----- range of apprenticeship opportunities for enthusiastic individuals.  

Question n°115

The director of tonight's play asks that theatergoers ----- refrain from taking pictures during the performance.  

Question n°116

Customers of Dillon's Furniture can view an ----- delivery date on the checkout page when placing an order online.  

Question n°117

Krush Juice & Smoothies is downsizing its operations and will be ----- several of its current menu choices.        

Question n°118

Under the ----- of Professor James Morton, Biosys Scotland's research team strives to develop cutting-edge health treatments.  

Question n°119

Part-time telephone operators will be hired to help deal with the ----- number of customer calls during the company's busiest retail season.  

Question n°120

Aquatastic Water Park will be offering discounts on children's day passes ----- the month of June.      

Question n°121

The marketing director believes that the Burton Hotel and Willloughby Restaurant are ..... suitable venues for the year-end banquet.    

Question n°122

The registration form needs to be filled out ...... black or blue ink and signed at the bottom.    

Question n°123

Staff in the customer service department have reported that computer software errors are occurring with increasing---.  

Question n°124

Residents of Ferndale have------ concern that the construction of the proposed shopping mall will cause an increase in noise pollution.  

Question n°125

As the head of the personnel department, Mr. Murphy is ----- for ensuring the happiness and welfare of all company employees.    

Question n°126

The------. estimate for the landscaping work at 525 Eglington Road was much lower than the actual final cost for the project.  

Question n°127

Employees at Tripoint Engineering are rewarded each year for perfect------- and timekeeping.  

Question n°128

Full details about the ------- of the production manager position can be found on the recruitment page on our Web site.  

Question n°129

Before making any changes to company policies, Ms. Kramer ------ seeks the approval of the company president.  

Question n°130

------ manufacturing costs have not significantly decreased, Matrox Chemicals has noted a sharp fall in its monthly expenditures.  

That is the end of part 5. Click on the Next button to move on to part 6.

PART VI: INCOMPLETE TEXTS

Questions 131-134 refer to the following instructions.

Thank you for purchasing the Mercroft 6-Shelf Bookcase. Please follow the instructions and diagrams provided in this manual to construct the products. The shipping box (131) --- as an ideal work surface for this process.

 

Save all packing materials until the bookshelf is complete to avoid accidentally discarding smaller parts. Prior to (132) ---- use the parts and hardware lists to identify and separate each of the pieces included.

 

Do not fully tighten all bolts until all parts are in place. Failure to follow these instructions may (133) ---- the bolts to become misaligned. If using power tools while putting the product together, please take caution (134) -----.
 

Question n°131

Question n°132

Question n°133

Question n°134

Questions 135-138 refer to the following letter.

Mr. Louis Hawkes

Wilhelm Art Gallery

1006 Deerhurst Drive

Huntsville, ON P1H 1P5

 

Dear Mr. Hawkes,

 

Following our brief discussion last week, I wanted to offer you a more (135)---- description of my work.

 

I feel that two recent pieces of mine would suit your upcoming “Local Arts & Nature” exhibition perfectly. They are large, but (136)---- of them are fairly easy to transport and install. One is a landscape painting of nearby Gull Lake, and the other is a sculpture depicting a pair of local birds (137)----.

 

Please consider my proposal. I would be very grateful for the (138)---- to show my work to art lovers and local residents.

 

Best regards,

 

Lisa Yeoman

 

Question n°135

Question n°136

Question n°137

Question n°138

Questions 139-142 refer to the following e-mail

To: cs.underhil@me-mail.net
From: ck.chalmers@rybecks.com
Date: October 25
Subject: Order #+6622
Dear Ms. Underhill,
We appreciate your choosing Rybeck's for your home furnishing needs. Unfortunately, when you
--139-- your order, our Web site was being updated. —140––. In particular, the cushions that you wish to
purchase are actually not currently in stock. –141--, we do have a similar set of cushions available.
They are the same design and price as the ones you ordered, but a slightly different shade.
I have attached a picture of these items. If you are happy with their –142--, they can be shipped to
you immediately.
I look forward to receiving your reply.
Sincerely,
Kevin Chalmers
Rybeck's Home Furnishings

Question n°139

Question n°140

Question n°141

Question n°142

Questions 143-146 refer to the following e-mail

To: <professionalspanishlist@statecentral.edu>

From: <d_wang@statecentral.edu>

Re: Additional section added

 

Dear all,

 

Because our Introduction to Spanish for Professionals class at 10:00 A.M on Saturday mornings has grown so (143) ----, we have decided to add a second section of it to our schedule for the upcoming semester. The new class (144) --- on the same day and time, but across the hall in room 224.

 

(145) ---. If you later become unable to attend, please cancel your (146) --- at least 12 hours in advance to make room for other interested students.

 

Della Wang

 

Extension Coordinator, State Central University
 
 

Question n°143

Question n°144

Question n°145

Question n°146

That is the end of part 6. Click on the Next button to move on to part 7.

PART VII: READING COMPREHENSION

Portsmouth Business Association (PBA)
Seminar Registration Form May Program)
Solihull Conference Center Rooms 210-212

Name: Amelie Giroud
Occupation: Production Line Supervisor
Company: Bixby Manufacturing, Inc.
Seminar Name: Balancing Quantity & Quality
Seminar Number: 13
Seminar Location: Room 212
PBA Member _____ Non-member __X__

______ Cash Enclosed
______ Bill My Credit Card
__X___ Bill My Company
*Individuals who are not currently
members of the Portsmouth Business
Association are required to pay an
additional f5 administration fee for the
processing of their registration documents.

 

 

Question n°147

What is indicated about the Portsmouth Business Association?

Question n°148

What can be inferred about Ms. Giroud?

Question 149-150 refer to the following text-message chain

Question n°149

What does Mr. Kern do to assist Ms. Ferris?

Question n°150

At 7:25 P.M., what does Ms. Ferris most likely mean when she writes, “There’s a reason it’s expensive”?

Questions 151-152 refer to the following advertisement.

 

Especially For You

Is your company planning a large corporate banquet or retirement dinner? Perhaps you
will be hosting a small-scale gathering such as a shareholders meeting or product launch
Especially For You has more than a decade of experience in providing the finest foods
and beverages for such corporate events. We employ a serving team of twenty-five,
including our three highly experienced event managers. In addition to our delicious
offerings, we can also arrange and provide live entertainment, and decorations such as
attractive floral centerpieces.


Please visit www.especially4uco.com to view our full range of dishes and services and to
request a free price quote. Hospitality a Service Association (HSA) certification held in
the states of California, Nevada, Arizona, and Utah

 

Question n°151

What kind of business is being advertised?

Question n°152

What is indicated about Especially For You?

Questions 153-154 refer to the following notice

 

Winterton Rock Festival Twin River Campgrounds August 4-6

To all music lovers: Join us at the Twin River Campgrounds this summer for the second annual Winterton Rock Festival. It will be held from August 4 to August 6. We once again have a star–studded lineup that is sure to be a delight for people both young and old. In addition to the two main stages, there will be a number of refreshment tents and arts and crafts vendors available to all visitors. Also, Winterton’s own local radio station WX 97.9 will be broadcasting live from the festival all weekend long. This year's lineup includes:

The Autumn Empire Reunion of Carson City’s 903 alternative rock icons

Three Dragons Critically adored 3-piece rock band from Daytown

Summer Haze – Winterton’s own famed progressive-rock outfit

The Amazing Randy – Famous children's performer and TV star from Mayville

 

For the full schedule and ticketing information, please visit our web site at www.wintertonrock.com.
 

 

Question n°153

What is true about the music festival?

Question n°154

Who most likely is a local band?

Questions 155-157 refer to the following notice

Newfield, GA---With cupcake bakeries
popping up on every corner, it can be difficult
to decide where to purchase your favorite
sweets. The treats at CupCakeCake, however,
stand out because of their simplicity. While
other bakeries create dozens of flavors,
CupCakeCake focuses on perfecting only a
handful: vanilla, chocolate, lemon, red velvet,
and carrot. Their cupcakes are light, moist, and
fluffy, with frosting that is rich without being
overly sweet.
Proprietor and chef Stephen Evans takes pride
in his creations. People like to say that
cupcakes are just a short-term trend," he says,
but here at CupCakeCake we try to avoid

unusual flavors in favor of classic, comforting
cupcakes that are perfect to celebrate a special
occasion---or just because. Evans opened his
bakery after serving as La Fontaine's pastry
chef for five years. However, he says, his love
of casual baking began in his parents kitchen.
"They always let me mess around," he says.
This time, however, he has created something
more than a mess.
CupCakeCake is located at 10471 Half Street
and operates Monday through Friday, 9:00
a.m. to 8:00 p.m., and Saturday and Sunday,
10:00 a.m. to 5p.m. Prices range from s1.75 to
$3.00 per cupcake; purchase a dozen or more
to receive a 15% discount.

 

Question n°155

What is mentioned as different about CupCakeCake?

Question n°156

What does the article indicate about Stephen Evans?

Question n°157

What should a CupCakeCake customer do to receive a discount?

Question 158-160 refer to the following advertisment.

Bruntley Tire and Auto Service
Bruntley Tire and Auto Service has been serving the Linsfield area with dedication for over a decade. We sell, service, and offer customization for tires for cars, trucks, RVS, and trailers. -- [1]--. A variety of general auto services are also available, from engine repair to the installation of climate control systems. We are a family-owned business that
is also a Certified Carlyle Auto Care Center (CCACC). --[2]-- Still not convinced we are a great place to get your vehicle repaired or serviced? Visit us on the Web at bruntleytas.com or in person between 8:00 AM. and 6:00 P.M. from Monday to Friday to learn more.--[3]--.

Seasonal Special: Until November 30, customers can take advantage of amazing discounts on tires from major brands like Boriso and Traxxest. Those who purchase two or more tires from any brand will also receive a complimentary oil change.-- [4]-- And don't forget to ask about our senior citizen discount, available year round!

 

 

Question n°158

What is NOT indicated about Bruntley Tire and Auto Service?

Question n°159

How can customers get a free service during a promotion?

Question n°160

In which of the positions marked (1), (2), (3) and (4) does the following sentence best belong? “That’s why our customers enjoy both attentive service and top-notch technical skills.”

Question 161-163 refer to the following Web page

 

www.bengalheaven.co.uk
ABOUT MENU LOCATIONS SPECIALS
Since opening three years ago, Bengal Heaven has enjoyed much success in downtown Birmingham. Our fantastic range of curries, including our famous Vindaloo, have been a big hit with all of our diners. To celebrate being in business for three years, we will be discounting several items throughout this month and another three items next month in October!
THIS MONTH!

Option #1: Tikka Masala

Regular Price: $12

Special Price: $10

Option 2: Jalfrezi

Regular Price: $15

Special Price: $13

Option 3: Vindaloo

Regular Price: $14

Special Price: $12

NEXT MONTH!

Option #4: Tandoori

Regular Price: $16

Special Price: $14

Option #5: Korma

Regular Price: $14

Special Price: $12

Option #6: Rogan Josh

Regular Price: $12

Special Price: $10

Throughout September and October, we will also be offering a free dessert to anyone
who makes a reservation for a group of more than four people. Regardless of what you order or how much you spend, each diner will get a dessert absolutely free.

 

Question n°161

Why is Bengal Heaven lowering its prices?

Question n°162

What menu item will cost $12 in October?

Question n°163

According to the Web page, how can customers receive a complementary item?

Question 164-167 refer to the following text-message chain

Question n°164

What will Felicia most likely do today?

Question n°165

At 1:17 p.m., what does Aicha most likely mean when she writes, “Well, some of us are”?

Question n°166

What does Kate ask about an event?

Question n°167

What is suggested about James?

Question 168-171 refer to the following e-mail

E-Mail message
To: galina_popova@rmail.net
From: jdunger@sunspearind.com
Subject: SMS Information
Date: Monday, June 5, 2:29 P.M.
Dear Ms. Popova,
Thank you kindly for inquiring into Sunspear Industries's new Solar Module System (SMS). I would like to apologize that we cannot provide you with the information you requested; we are currently printing out new brochures that we will send you very soon. Until then, allow me to fill you in on some of the new features available with the SMS.

Developed for normal houses, this system is designed to give consumers a cost-effective and environmentally-friendly alternative to traditional sources of energy. The improved panels absorb the sun's rays with 30% more efficiency than our previous models. Furthermore, it has a battery system that automatically stores excess energy for later use. The battery contains enough energy to power the average home for up to 2 days during occasionally unfavorable weather conditions. Also, next to no maintenance is required.

Before introducing the SMS to the energy market, the independent Monterey Energy Research Center (MERC) led an eighteen-month, in-depth study of the SMS. It found that the improved design is drastically more efficient and will save consumers up to $100 per month in electricity bills.

If you have any questions about the SMS, please don 't hesitate to contact me. As you mentioned in your previous e-mail, the SMS could indeed prove to be a worthwhile purchase for you. In the meantime, you can expect a detailed brochure to be delivered to your door.
Sincerely,
James D. Unger
Sunspear Industries

Question n°168

What is suggested about Sunspear Industries?

Question n°169

What type of person is SMS specifically designed for?

Question n°170

What is NOT indicated about SMS?

Question n°171

What is suggested about Ms. Popova?

Question 172-175 refer to the following letter

4 March

Parveen Mirza

Hiring Manager

Taylor Chemist of Manchester

408 Swan Street

Manchester M4 5JQ

Dear Ms. Mirza,

Alban Campbell, Managing Pharmacist at Taylor Chemist of Manchester's Hulme Street branch and former coworker of mine, suggested I get in touch with you about the Pharmacist opening at the Thomas Street location. I am very interested in the position and have enclosed my cv for your perusal.

As you will see in the education and experience sections on my cv, I am a fully qualified pharmacist. -–[1]-. My daily duties there include supplying prescription medication, providing advice to customers, and maintaining appropriate stock levels. I complete these tasks in a safe manner that emphasizes efficiency. –[2]--. This past
year, I was even able to streamline our inventory procedure so that it takes nearly 30% less time than before, and received special recognition from my manager for this accomplishment.

Additionally, I have long admired Taylor's focus on customer care, as that is my priority as well. After all, making people feel better is a pharmacist's main mission. --[3]-- This must be achieved not just through medication but through kindness patience, and communication. I work hard to create excellent relationships with customers and provide the help that they need. It would be a pleasure to exercise my skills as part of a business with such similar values.

In short, I believe that I am an ideal candidate for the post. I would be delighted to attend an interview and can be contacted at 03069-990621 on most afternoons or at g.chapman@retc.co.uk. --[4]––.


Thank you for your consideration. I look forward to hearing from you.

Yours sincerely,

Gregory Chapman

Gregory Chapman

Question n°172

How did Mr. Chapman most likely find out about a job opening?

Question n°173

What recent achievement does Mr. Chapman mention?

Question n°174

What is suggested about Taylor Chemist of Manchester?

Question n°175

In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “I have worked for the last four years at APK Pharmacy in Stockport.”

Question 176-180 refer to the following Web page and online form

www.bufordherald.com home
The Buford Herald is delighted to bring you the news that we will be launching brand now publication that is designed to spherically appeal to all sports fans. Staring rom May 12, a brand now edition of Sports Digest will be delivered to subscribers on every first and third Saturday of the month.

The new publication will cover football, baseball, basketball, and more. It will include in-depth
descriptions of games that have been played, discussions with the stars of popular teams and full details of
all teams wins, loses, and current form. For a limited time only, subscribers to The Buford Herald
can subscribe to Sports Digest for the discounted rate of forty–five dollars per year. That means you can
take advantage of a savings of twenty -five dollars!
Sign up to receive a free copy of Sports Digest by May 1 to take advantage of this special offer. After
May1, the price of an annual subscription will increase to the standard price of seventy dollars.
 

www.bufordherald.com'subscriptions/38843#

The Buford Herald is grateful for your patronage. We are delighted to confirm your
transaction is complete.

Name:

Lorenzo Moretti

Address:

40 Ramirez Road, Trenton, NJ 08625

Phone Number:

555-0126

E-mail Address

1moretti@fabmail.net

Date of Transaction:

April 23

Amount Paid:

$45.00

To print this receipt of payment pleases CLICK HERE.
An electronic version of this document will also be sent to the address entered above.
For up to date sporting news, including game schedules, results, and special offers
game tickets, remember to check our dedicated sports page by licking the link HERE.

Question n°176

What is NOT mention as a feature of Sports Digest?

Question n°177

How often will subscribers receive a new issue of Sports Digest?

Question n°178

When will Mr. Morreti most likely receive his first issue of Sports Digest?

Question n°179

What is indicated about Mr. Moretti?

Question n°180

What will Mr. Moretti receive via email?

Question 181-185 refer to the following letter and e-mail

Marina Whittaker
29 East Garden Lane
Greenville, NC 39204
Quick Rent Customer Service
405 Commercial Road, Ste. 65B
Peoria, IL 03845
August 17
To Whom It May Concern:
On Friday August 11, I rented a car from QuickRent for a business trip with coworkers. I had reserved hear online two weeks in advance and had the confirmation number, 39L2WK, available when we arrived at the airport.

Upon our arrival, the midsized sedan that we had reserved was not available. The clerk told us he could ether give us a compact car or we could pay for an upgrade we decided to pay for the upgrade because at the time we were traveling with four adults and quite a bit of luggage. The clerk informed me that I could pay more for the larger vehicle then, and later request a bill adjustment.
I am writing now to ask that you reimburse us for the extra money we paid. My company has been a member of the Quick Rent Priority club for three years, and we have been extremely satisfied with the service so far.
Thank you for your consideration.
Sincerely,
Marina Whittaker
whittaker@whittaker.net
394-555-0158

 

E-Mail Message

From: Customer Service
To: Marina Whittaker whittaker@whittaker.net
Subject: Service on Friday, August 11
Date: August 21
Dear Ms. Whittaker,

Thank you for taking the time to alert me to your experience renting with Quick Rent. I'm sorry to hear that you were not able to receive the car you reserved. Using the confirmation number that you provided, I looked up your reservation and have issued you a check refunding the difference between the cost of the midsized sedan and the premium car, which comes to $165.70.

In light of your experience and as a thank you for being such a valuable customer, I'd also like to present you with a $20 voucher for a future rental with us. It is attached to this e-mail; you can either print it out and use it in person or enter the unique code for an online reservation.

We appreciate your feedback, and I'll certainly pass along your e-mail to the manager in Seattle.

Sincerely,

Min-Joon Song

Regional Service Manager

Question n°181

Why did Ms. Whittaker write the letter?

Question n°182

In the letter, the word “reserved” in paragraph 1, line 2, is closet in meaning to

Question n°183

What did Mr. Song use to look up Ms. Whittaker’s reservation?

Question n°184

What does Mr. Song give Ms. Whittsker?

Question n°185

Where did Ms. Whittaker most likely rent a car?

Question 186-190 refer to the following Web page, letter and e-mail

Schorr Publishing---a leading independent publisher

New Authors Page

If you are interested in having your book published, we would like to hear from you.

We request submission of the following:

*Your contact information, personal resume, and Web site (if any)

*A title and brief description of the work, along with a table of contents

*A storyboard and at least one sample of a finished sketch (children's books only)

*A description of the book's readership-age, education level, interests, etc.

*Any ideas giving weight to your work's marketing plan-What makes it different from

other books on the topic?

Please send a package with the above information to: Proposals, Schorr Publishing, 5 Valley

Road, Somerset, PA19030. If there is interest in your proposal, we will contact you to speak to you further

Schorr Publishing

5 Valley Road

Somerset, PA 19030

February 2

Ramon Notario

c/o Notario Automotive

12 Bay Street

Cicero, I1 61108

 

Dear Mr. Notario,

 

It was a pleasure speaking with you over the phone. After further consideration, we have

decided to go ahead with the publication of your proposed book, Vehicles of the Future.

We were all very impressed with your proposal package. Our designers especially liked the storyboard and two sketches you submitted.

Enclosed you will see a set of instructions for using our manuscript editing software. I look forward to speaking with you in person when I visit your region in late July,. Please feel free to contact me or my assistant, Erica Lien, with any questions you may have at any time.

Sincerely,

Nancy Dey, Chief Editor

Enclosure

 

E-Mail message

To: All Editorial Staff

From: Nancy Dey xdey@schorr.com

Date, February 20

Subject: Planning meeting

 

Dear All,

 

I'd like to hold a planning meeting this Thursday at 2 P.M. We will brainstorm

ways to promote our promising batch of upcoming releases, so come ready

with ideas.

Also, please be sure to introduce yourselves to Karen Jun. She is a former

intern and began taking over Erica Lien's duties yesterday.

Regards,

Nancy

Question n°186

What are potential authors NOT take to submit?

Question n°187

In the Web page, the ‘weight? in line 9 is closest meaning to

Question n°188

What is suggested about Vehicles of the Future?

Question n°189

What will most likely happen in June?!

Question n°190

Who most likely is Mr. Jun

Question 191-195 prefer to the following Web page, e-mail and text-message

Get ready for the city's Summer Festival

Last updated: July 1

Here is what's planned for the city's Summer Festival:

Friday, July 8 - 6PM.-9 PM. The City Cooks"-attendees will choose the tastiest dish

prepared by students at the City Culinary Academy (CCA). The winning recipe will appear on the menu at 77 Bistro, local chef Jim Carswell's newest eatery.

Saturday, July 9 -10 A.M.-2 P.M. "Top Photographer Contest"-- The top 60 photos in six categories will be displayed at the Arts Center. The overall winner will be announced at 1 P.M. and will be awarded a $200 voucher for photographic equipment.

Saturday, July 9 - 4 PM.-8P.M. Farmer's Market"- The booths at this outdoor market will feature organic produce, specialty foods, and more.

Sunday, July 10 -10:30 A.M.-3 P.M. " Fun Walk"-Complete this 10-mile walk to raise money for a new community center, and you 'll receive a one-month voucher to Tellec's Gym.

Sunday, July 10 - 5P.M.-9 P.M. Big Concert"- Experience regional music of all types-all

for free and all happening on our Main Stage; no ticket is needed--just come and enjoy!

Fact: Like every time I call to the operator since my Internet, they always said it will be fixed by 3 P.M. and today is the fourth day. :(

But my neighbor’s situation probably different.

 

From: Greg Lopez

To: Dina Geary

Date: July 6

Subject: Summer Festival

Dear Ms. Geary,

This is a quick follow-up note. Judy Tilbury, the head of the City Specialty Food Association (CSFA), agreed to the idea of merging the Farmer's Market and Sunday's concert into one event during the Summer Festival. To confirm, you and the other vendors will open their booths at the previously scheduled time but continue to operate until the concert concludes. If it works out, this arrangement will become part of future festivals as well.

Good luck with your sales!

Regards,

Greg Lopez, Summer Festival Chief Organizer

Question n°191

What is mentioned about the Big Concert?

Question n°192

Who is Mr. Carswell?

Question n°193

In the email, the word “arrangement” in paragraph 2, line 10, is closest in meaning to

Question n°194

When most likely Ms. Geary’s booth open?

Question n°195

What is suggested about Mr. Wilks?

Question 196-200 refer to the following article, e-mail, and list.

 

DALEMONT CITY (September 8) ---The long-awaited Dalemont Plaza shopping mall is now about 70 percent rented out. Its developer, Laranic Properties, wants to fill the remaining space by offering reduced rent rates to new tenants. "We aim for full occupancy by December," said rental manager Brian Putney. We are especially interested in attracting small, independent stores."

The mall's two floors of stores are arranged around a central dining area. Its west wing of shops faces the Dalemont River, and its east wing faces the main parking area in the rear.

Local retailer David Olson, who moved his shop into the mall's largest space, likes his new location. "I'm expanding," he said. "I may even bring on more store associates. It depends on how busy we get."


Dalemont City Times

 

E Mail Message

From: Gloria Melo

To: Brian Putney

Date: October 3

Subject: Inquiry

 

Dear Mr. Putney,

 

I was referred to you by my friend David Olson, who operates his tire Sports supply Plus, in Dalemont Plaza. I own Dadar Designs, an online apparel seller and want to open a retail showroom. I would prefer a first floor location facing the river, but I do not want a space next to another clothing store. If possible, I would like a space with a backroom for storage.

Could you send me a list of available spaces? Also, I would be interested in getting a list of the mall's most recent tenants, so that I can ask them for move-in tips.

Thank you in advance,

Gloria Melo

 

 

To: Gloria Melo

From: searches@realtyemt.com

 

This list of vacancies at Dalemont Plaza was generated based on your preferences:

 

Store 340--First floor space with river view--adjoins a successful women's apparel shop

Store 390--Second floor space on the east wing--next to food court entrance

Store 430--First floor space overlooking river-has back office suitable for storage

Store 460--First floor space adjoining rear parking lot and loading dock-open floor plan

 

For further inquiry, please contact a leasing agent

Question n°196

What is indicated about Dalemont Plaza?

Question n°197

In the article, the phrase “bring on” in paragraph 1, line 6, is closest in meaning to

Question n°198

What is suggested about Sports Supply Plus?

Question n°199

What does Ms. Melo request from Mr. Putney?

Question n°200

Which space will Ms. Melo most likely inquire about?



Bạn cần click nút "NỘP BÀI & KẾT THÚC" trước khi hết giờ làm bài thi!